Just because Ian Marchant is no longer the chief executive of SSE does not mean that he has anything to do. In fact, this former chief executive is now the new president of the Energy Institute, which openly describes itself as the only professional body of the energy industry. He was appointed by the institute back on June 10. Right now, the institute is describing this role as nothing more than a voluntary role. Marchant will serve as the president of this energy body for the next two years.
Back in January of this year, Marchant said that he would be stepping down from his position at the top of SSE. He had been with SSE since 2002. Alistair Phillips-Davies, who served as Marchant’s deputy at SSE, will take over as the new chief executive. This news came just as it was announced that SSE is to be fined a record £10.5 million for miss-selling energy tariffs to its consumers.
It is believed that the miss-selling of these tariffs went on for nearly three years. Ofgem said that SSE had been feeding consumers misleading statements in order to get them to switch energy providers. There was no way the company would have been able to know the information that it claimed to know.
Of course, Marchant always said that this misleading was never the company’s intention. In fact, he said that this miss-selling was nothing more than a big misunderstanding, and it is a shame that it has led to such a huge fine. The cases that involved staff lying to consumers, whether it was accidental or deliberate, were very few and far between.
Marchant, when commenting on his role as the new president of the Energy Institute, said that he had already spent the last 21 years working in this industry. As a result, he has grown to really appreciate the knowledge, experience and skills that everyone brings to this amazing sector. He is simply delighted to be able to continue to work in such an amazing industry through the Energy Institute. This is a group that is able to not only promote the knowledge of the industry but to keep up with good practices that will benefit the industry as a whole.